Prevail Partners Limited is dedicated to supplying the right people, organisation, and resources to deliver a professional and high-quality service that aligns with our client’s needs. Acknowledging that this approach fosters confidence in the Company and its services, benefiting both parties.
The policy will be achieved by employing a Quality Management System which involved utilising cost effective, planned, and systematic procedures to identify, evaluate, and achieve quality and efficiency while adhering to client requirements and ISO 9001:2015.
The Business Management System manual has been authorised by the Directors, who are dedicated to the policies within, operations, and the maintenance of the Quality Management System.
The policies, systems, and procedures in the Business Management System Manual are mandatory for the entire company and must be strictly following by ALL employees and contractors.
Effective Quality Assurance depends on the active and ongoing cooperation of all employees at every level. It is the responsibility of the Directors to ensure employees adhere to these policies, systems, and procedures.
The company takes pride in its good reputation for responsible practices, reliable personnel, and delivering the best possible outcomes for our clients, which result from the Company’s ethical culture, skilled committed staff, and quality control over its services.
The strategic objectives of the Company include building a quality organisation with fully orchestrated systems and procedures that interact seamlessly between the business and the customer.
The requirements of the Business Management System Manual apply to all activities undertaken by Prevail Partners in providing services to clients.
The Company places particular emphasis on achieving client satisfaction by:
- Responding promptly and accurately to client requirements.
- Constantly pursuing quality, value, and reliability in the services supplied to clients.
- Ensuring that management and staff are fully trained to meet the requirements of the business and its client.
- Constantly trying to meet and, where possible, exceed client’s expectations.
- Maintain a management system that will achieve these objectives and seek continual improvement in the effectiveness and performance of our management system based on “risk”.
To ensure the company maintains its awareness for continuous improvement, the quality system is regularly reviewed by the Directors to ensure it remains appropriate and suitable to our business. The Quality System is subject to both internal and external annual audits.
Justin HedgesExecutive Chairman
Damian HuntingfordChief Executive Officer